Picture of a Wolverhampton homes laseholder discussing reapirs with a memebr of our repairs team

As managing agent for the landlord, we have a duty to maintain the structure of the block. Examples of the work we are responsible for are:

  • Roof and chimneys
  • Rainwater goods and soil pipes
  • Communal pathways
  • Drains (non shared drains)
  • Fencing
  • External brickwork
  • Lifts and door entry
  • Communal lighting

This type of work falls into two categories, typically routine repairs and major works and improvements.

Reporting Repairs

You must report any issues that are the responsibility of the council immediately, including blocked drains and defects in the structure. Any emergencies should be reported by phone for speed.

You must allow the landlord or agent/s access to the property at all reasonable times to inspect its condition and carry out maintenance and improvements.

In a potential emergency the landlord or agent/s may enter the dwelling using reasonable force if necessary if there is a risk of personal injury or damage to neighbouring dwellings.

Routine Repairs

An invoice will be sent to you each September for your proportion of the costs of any day-to-day repairs carried out to your property/block/estate during the previous financial year. These are usually works carried out by our own workforce at the request of tenants or leaseholders. Examples of this work may include cleaning out gutters, replacing roof tiles etc.

Your invoice will include a schedule detailing each item, total cost, your contribution, date the repair was reported and the date it was completed.

Major Works and Improvements

Sometimes, following surveys, listening to residents or whilst routine repairs are being carried out we identify the need to carry out major works and improvement projects.

This work may include:

  • Replacement windows or roofs
  • Installation of door entry system
  • Replacement lifts

If we need to carry out any major work, we will consult you before the work starts.

 

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