Business Plan 2024 – 2025

The landscape of social housing is changing rapidly, with increased regulation that will help us to drive ever-higher standards for customers. By embracing the regulatory changes and listening and acting on customer feedback, we aim to deliver great services to our customers, while delivering against regulatory requirements.

Our business plan details our commitment to our customers, to compliance and to our aim of enhancing services to ensure we continue to work towards our vision of unlocking people’s potential through housing, skills and technology.

Read our business plan