Property Services
The Property Services directorate is responsible for the delivery of responsive repairs and planned maintenance services across Wolverhampton Homes' property portfolio. This includes all repairs and improvements to empty homes and the delivery of major capital projects on behalf of the Council.
Our offer to you
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Asset compliance
The Asset Compliance team is responsible for long-term planning and ensures Wolverhampton Homes’ compliance across a wide range of property services including gas safety, electric safety, lift safety, legionella, asbestos and building regulation.
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Damp, mould, and condensation
The DMC Management and Surveys team carries out damp mould and condensation surveys in customers’ homes.
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Electrical work, gas heating, and hot water
The Mechanical and Electrical Team (M&E) provides a 24 hour, seven-days-a-week responsive repairs service for electrical work, gas heating and hot water services. The district heating system provides heating and hot water delivered directly to customers properties from our various distribution sites around the city.
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Energy advice and support
The Energy and Climate Change team offer energy efficiency advice, support and interventions for our customers.
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Fire safety
The Fire Safety team is responsible for undertaking the fire risk assessments of all our premises and it supports our Tenant and Leasehold Officers with vulnerable people and any fire safety issues that are raised.
The team also works with the fire service, providing it with operational information and dealing with legislative queries.
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Leases
We are responsible for administering the leases for all ex-Right to Buy leasehold flats and maisonettes across the City of Wolverhampton Council flatted estates.
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Major works
The Capital Works team is responsible for delivering a wide range of major works across our properties and estates. It works with our strategic construction partners, Wates and United Living, to deliver these schemes.
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Planned repairs
The Planned Repairs team carries out the larger scale works that fall outside of the capital works programme.
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Responsive repairs
The Responsive Repairs team provides an emergency repairs service and is available 24 hours a day, seven days a week, 365 days of the year. It aims to fix all repairs on site during our out-of-hours service, where this is not always possible, it ensures the repair area is safe for the customer.
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Vacant properties
The Voids team prepares empty homes in readiness for reletting, ensuring property is safe and secure. It is also responsible for the collection of fly tipping across the city from land managed by the City of Wolverhampton Council.