Believing in accessibility for all

Homeless, HIA and Telecare services switching to council

From Tuesday 1 April 2025, City of Wolverhampton Council will deliver the city’s Homeless, Homes Improvement Agency (HIA), Temporary Accommodation and Telecare services that were previously delivered by Wolverhampton Homes.

The new arrangements aim to realise operational benefits while continuing to deliver a seamless service.

For more information please view the council's website: https://www.wolverhampton.gov.uk/news/homeless-hia-and-telecare-services-switching-council

Make a complaint

What is your complaint about?

Please tell us about your complaint and once you have completed this form, we will respond within five working days.
Please choose a date
Please enter any names linked to your complaint.
Please detail any actions that have already been taken to help us get to the bottom of it quicker.
We want to work with you to resolve your complaint quickly. Please share any suggestions you may have.
If you have any files you would like us to see, for example photos or letters, you can upload them here.

Contact details

Enter your full name
Please detail if you are the tenant involved in the complaint. If not, please bear in mind we will need to speak to the tenant involved too.
Enter a UK landline or mobile number
Enter your building number and street
Enter your area
Enter your postcode
`