Repairs
We are responsible for completing most repairs to tenants’ homes. It’s important that you report repairs to us straight away, so we can put the problem right as quickly as possible.
All you need to know about repairs
Report a repair
Access information on how to successfully report a repair.
Emergency repairs
If you have an emergency repair please tell us straight away
Which repairs am I responsible for?
You are responsible for some repairs yourself
Home safety
Your safety is one of our top priorities
Planned improvement projects
We manage a large city-wide programme of planned maintenance and improvement works
Damp and mould
Damp and mould are often mistaken for leaks but in most cases, they are caused by condensation
How to...
Our handy 'how to' videos will guide you through a range of simple household tasks