If you smell gas, the following steps will help to keep you and your home safe:
- Do open doors and windows to ventilate the property
- Do turn off the gas at the meter, if possible, unless your meter is in a cellar or basement
- Do keep away from the rooms where the smell of gas is strongest
- Do put out any naked flames
If you smell gas, it is important not to do any of the following as these could put you in further danger:
- Don't turn any electrical equipment or light switches on or off
- Don't smoke or light any sort of flame within the property
- Don't use any appliances that could cause a spark
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Annual gas servicing
Your safety is a top priority, so every year our contractor, Dodd Group, carries out safety checks on all our gas appliances.
If you have a gas supply to your home, Dodd Group will write to you with an appointment date for your gas service. You will need to call them on their freephone number to confirm your appointment or to change the date to one that is more suitable.
Faulty gas appliances can leak carbon monoxide, which is an odourless but highly poisonous gas. Your yearly gas service will only take about half an hour to complete and will help to keep you and your family safe for another 12 months.
- What happens if I don't allow access for gas servicing?
- Carbon monoxide
- Testing your carbon monoxide alarm
Please see the below image of your carbon monoxide alarm. Remember, test your alarms weekly by pressing and holding the test button on the alarm until it sounds.
Electrical safety testing
Every five years, we carry out electrical safety checks on our tenants’ homes.
The electrical checks are completed by our contractor, Dodd Group. The check may only take a couple of hours, but it could keep you and your family safe for another five years.
Dodd Group will write to you before your electrical safety check is due with an appointment. If the appointment isn’t suitable, just contact Dodd Group using the details on the letter and they will be happy to rearrange the appointment for a more suitable time.
Faulty electrics can increase your energy bills, cause outages, and even result in fires. Please help us to keep you safe by allowing Dodd Group to complete the check as quickly as possible.
What can you expect from your gas service?
Watch our short video below to learn more about what you can expect from your gas service.